FAQ - Sportsman's Box

FAQ

It’s been a couple weeks since I placed my order, and I still haven’t received my box. What gives? 

Shipments begin on the 10th of each month, if you are an existing member or start your membership before the 9th of that month - your box will ship on the 10th.

New members that sign up between the 10th and End of the Month will have their first box sent out right away.

  • US orders please allow 4 to 8 business days for arrival
  • Canada orders please allow 10 to 12 business days for arrival

*Business days do not include weekend days

Can I switch my subscription type? 

Yes - please fill out the form with detailed information HERE and we will take care of the rest for you!

When do auto renewals, renew each month?

  • All members renew on the 1st of the month, respective to their monthly plan


Where do I fill out my Sportsman's Style Profile?

For Members only - www.thesportsmansbox.com/ssp


If I or the gift recipient were to move, can I change the shipping address?

Of course, just let us know before the 5th of the month at servingyou@sportsmansbox.com 

I became a Sportsman's Box member! Will they ship to a PO box or do I need a physical house address?

The boxes we ship are somewhat large, so they may not fit in your PO box. However, most post offices should have a program that notifies you when you have a package that could not fit into your box. We cannot speak for your specific location with certainty. Typically, a home address is always a safer bet.

I am purchasing as a gift, will it auto renew?

No, it will not auto renew, just be sure you are in the Gift section.

Why should I Sign Up?

We believe the correct question is "WHY NOT!?" and we do not have an answer that is worthy of entertaining so Get Started Here

What will I get?

Each month you will get a box full of new gear, boxes are packed with 3 to 5 supplies for the field and water as well as items that support the everyday Sportsman's lifestyle.

What is the "Sportsman's Box"?

Please see https://www.sportsmansbox.com/pages/whats-in-the-sportsmans-box

I canceled my membership, why am I still receiving the Sportsman's Box?

There may be a couple of reasons you are still receiving boxes.

  • If you chose a 3 or 6 month plan then your plan has not ended yet. You will not be charged again after your plan is completed.
  • You cancelled after the renewing of your account.
How does a gift subscription work versus a regular subscription?

A regular subscription has an auto renewal date. (You may cancel anytime) When you give as a gift and select the "gift product" it does not automatically renew. 

Is there a deadline to order to make sure I get my box this month?

Yes, to be guaranteed that month's box please have your order in by the 10th of the respective month. After the 10th we do not guarantee you will receive that month's box, but you will receive a box right away.